With asurion customer service you can rest assured that if your device is damaged or lost, they will do everything they can to get it replaced quickly and efficiently. They are also very knowledgeable and helpful if you have any technical questions regarding your device. They also offer a wide range of other services for your devices, including cracked screen repair.
You can find a complete list of their available plans and services on their website. They offer plans for cell phones, tablets, laptops, and other devices. You can also purchase additional protection for your devices, such as a warranty extension or accidental damage coverage.
The company’s phone protection plan covers the cost of a replacement device if yours is lost, stolen or damaged. The plan also includes coverage for cracked screens, mechanical failure and water damage. The company also offers coverage for other accessories, such as chargers and earbuds.
Most Asurion reviews are positive, with customers praising the company’s user-friendly claims process and fast delivery of replacement devices. Many people are also happy with the peace of mind that comes with knowing that their devices are protected from theft and other accidents.
It’s important to keep in mind that the monthly cost of asurion is relatively low compared to the price of repairing or replacing a new device. Additionally, the company does not always send out a replacement device that is exactly like your old one. They may substitute a different model or color, depending on availability.
While the company is well-known for their device protection and insurance services, it is not without its critics. Some customers have complained about poor customer service and long wait times for repairs or replacements. Others have reported that their devices were damaged or stolen during shipping. However, most of the complaints are resolved by the company, which is a good sign. If you’re considering signing up for a asurion plan, be sure to research other companies to see how their services compare. Some of the best options include AT&T and Costco, which offer comprehensive and affordable device protection plans. In addition, these companies offer what-if services that other insurance providers don’t, such as protection against malicious software and same-day replacement devices.